Think of Stash as an ever-expandable cupboard to put things in you don’t use frequently. So seasonal clothes, sports gear, electronics, books, sentimental items – anything you can put away for a while to help free up space at home. Check out some of our ideas.

There are some items on the naughty list. Please avoid storing anything that will get you in trouble with the police or the powers that be. Our American friends at Area 51 will also get upset if you stash any aliens or defunct flying saucer parts. Sorry E.T. Things that go boom, like fireworks, or anything flammable should be avoided. Best not to store anything bushy, our sturdy boxes get in the way of photosynthesis. . For full details, please see our what can’t I stash page.

Simply select and pay the £5 rental for the number of boxes you need and organise a date when we’ll deliver them to your door. You can order up to three boxes in one go. If you end up ordering too many boxes, you can always return the empty ones. You’ll get a full rental refund on the unused boxes. Ready? Get started.

Lots. Our boxes are big so you can store plenty in them. As an example, we’ve stashed a pair of ski boots, two bulky winter jackets, four pairs of jeans, ten books, an old laptop, seven tops, a box of Christmas decorations, and a computer monitor for good measure. And there was some space to spare. Check out our videos showing box sizes.

Once you've packed your things in a box, pop on the lid, and secure by threading cable ties through the holes on each corner. We'll include enough cable ties when we deliver your boxes.

You can order up to three boxes. If you don’t use them all, simply return the unused boxes when we collect your fully loaded ones.

Yes, there’s a limit of 25kg per box. Rather than having to weigh each box, our rule of thumb is that if you can’t lift your box, then it’s too heavy. You’ll need to be able to carry your box to your downstairs front door to be collected. Take care when lifting your box, no one wants you to put your back out.

As many as you like but there’s a limit of three boxes per collection and return for £15 each way. This means you’ll need to order additional boxes and organise an extra collection if you need more than three boxes.

We take the security of your Stash seriously and our warehouse in Southwest London has CCTV with access limited to the Stash team only.

Your storage will be set up on a four-weekly recurring payment on a credit or debit card. We’ll process your first payment on the day your boxes are collected. Storage is £2.50 per week for each box stored including VAT. You’ll be able to see your details including the names of the boxes stored with us on your customer portal. We’ll refund the balance or amend your subsequent payment accordingly if you cancel or change the number of boxes stored.

If you are a new customer, your first 2 weeks of storage are on us so we won’t process payment during this time. After 2 weeks, you’ll move to a recurring payment.

You’ll be able to book a collection online by selecting a date and a two-hour slot when you’re at home. Up to three boxes can be collected at the same time. Please have your boxes ready for collection because we can only wait a few minutes for you. We’ll notify you when we’re nearby so you’re ready with your boxes. For same-day collections, please book by midday. Book your collection on our collections page

Returns are managed in a similar way to collections. Select a date and a two-hour slot online along with the name of the box or boxes you want to be returned. If for some reason, you’re not available when we arrive, your boxes will be taken back to Stash. You’ll then need to rebook a new return for £15. For same-day returns, please book by midday. Book your return on our returns page.

Once your boxes have been collected from your home, they'll arrive at Stash within the hour. We'll let you know once your boxes are with us.

Yes, each box is covered up to £250 of the used replacement value of your things. You can increase your coverage per box up to £500 for an extra £2.95 per month by contacting us. You can find out details on our what we won’t cover page.

Yes, if you have multiple boxes stored with us, you can decide which one is returned to you. When packing up your individually named boxes, we suggest taking a few photos to help you remember what’s in each one.  When booking a return, you can let us know what box you’d like back.  You can book additional returns for the remaining boxes when it suits you.

Yes, if you have had a box returned and then after removing or adding things to the box, you can organise a collection for £15 to pick it up and return to Stash.

Breaking up is hard to do but we understand things change so cancelling is simple. Either book a return for your boxes on our returns page, or contact us to arrange a cancellation. You’ll receive a refund for any unused storage. Charges will stop as soon as your boxes are returned, and any return delivery fees paid.

Once you’ve had your boxes returned and unpacked your things, we’ll send you an email to organise a convenient day and a two-hour time slot to collect your used boxes. We'll need to collect your boxes within 14 days or will charge the £35 cost of each box. If you'd like to keep you boxes, just let us know when we email, and we'll charge your account.