There are some items that unfortunately we can’t cover:

• Any prohibited items, please see our 'What Can’t I Stash' page.
• Damage caused by the inclusion of liquids, perishable goods or any of the prohibited items listed
• Electrical or mechanical damage to any appliance, instrument, clock, computer or other equipment unless there is evidence of related external damage
• For any goods which have a pre-existing defect or are inherently defective
• Fragile items that are not able to be packed into boxes, such as mirrors, frames or lamps
• Passports, credit or debit cards or important documents (including passports, tenders, share and option certificates)
• Jewellery, watches, trinkets, precious stones or metals,  deeds, securities, stamps, coins, or goods or collections of any similar kind
• Fragile items such as crockery that have not been adequately packaged with sufficient bubble wrap or packing paper.